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We’re in network with plans from all major insurance carriers, including Medicare, as well as some managed medicaid plans. However, some plans, even from major carriers, restrict access to providers like Juno. Even if you see your insurance plan listed on our site, you should confirm with your insurer through their find a doctor tool.

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If we’re not in network with your plan, have no fear! We strive to offer affordable and transparent cash options for individuals who are unable to use an insurance benefit. Email hello@juno.care if you’d like a quote.

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A co-pay is a fixed amount the patient pays for medical services. The remaining balance is covered by the patient's insurance company. Co-pays may vary within the same plans, depending on the service provided. If you have a co-pay, we’ll attempt to collect it prior to your departure. However, sometimes we do not become aware of a co-pay until we’ve billed your insurance carrier, in which case, we may reach out requesting payment.

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A deductible is a fixed amount a patient must pay each year before their health insurance benefits begin to cover the costs. After your deductible has been met, patients typically pay coinsurance — a percentage of the total costs — for any services that are covered by the plan. They continue to pay the coinsurance until they meet their out-of-pocket maximum for the year.

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The amount you’ll owe depends on the type of visit you’re here for, as well as the specifics of your insurance plan. Please reach out to your insurance carrier if you need help understanding your benefit design. If you have a high deductible health plan, we are happy to provide you with a cost estimate for your care if you email us at hello@juno.care

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Usually. However, some insurance plans only cover one annual wellness visit per year. So before scheduling your visit, if you’ve already had an annual wellness visit or physical this year, confirm with your health insurance company whether you’re allowed to have a second. We won’t know ourselves whether you’ve used up your allowance - if you have one - until we bill your insurance company.

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Yes. As a reminder, make sure you have your current card information and be aware that your Flex spending fund expires at the end of each calendar year.

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You can pay for a wide range of IRS-qualified medical expenses with your HSA, including many that aren't typically fully covered by health insurance plans. This includes office visits, prescription, and travel vaccines.

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In the event you are owed a refund due to overpayment, that refund will be returned to your original credit card, or will be available as a credit for future visits.

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You can pay a Juno bill in one of three ways. In-person, after your visit or before your next visit. Via phone, if you call us directly. Or by email, where we can send you a payable invoice.

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See How to Read Your Insurance Card for instructions.

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